Start with the problem
What is actually happening at your home.
A small library of the questions homeowners actually ask. Each page starts with an honest answer, lists the cheap fixes worth ruling out first, and only then suggests the products that might help. We would rather own thirty useful pages than three hundred forgettable ones.
Heating
The heating domainOne room colder than the others
When a single room runs cold while neighbouring rooms feel fine, the heating system is rarely the cause.
Cold rooms in winter
A house that fails to warm up evenly is usually losing heat faster than the boiler or heat pump can deliver it.
Cold floors all winter
Suspended timber floors over an unheated void lose heat downward into the air beneath, and that loss reaches your feet before any radiator can compensate for it.
House slow to warm up in the morning
A house that takes a long time to warm up is usually one of three things.
Noisy or banging boiler
A boiler that whistles, hums or bangs is almost always telling you something specific about its internal condition or about the wider heating circuit.
Hot water runs out too quickly
A shower that turns cold mid-wash usually points to one of three things: a combi boiler that cannot keep up with simultaneous demand, a hot water cylinder that is undersized for the household, or a thermostat or immersion fault.
Bathroom too cold in winter
Bathrooms get cold for predictable reasons.
Some radiators hot, others cold
An unevenly heating system is almost always a balancing or circulation problem, not a boiler problem.
Home office uncomfortable to work in
A home office is usually a room that the heating circuit was never designed to keep at comfort temperature for eight hours of the day.
Cooling
The cooling domainBedroom overheating in summer
Most UK bedrooms overheat for one of three reasons: heat built up in the loft above the ceiling, sunlight pouring through unshaded windows during the day, or warm air that has nowhere to escape at night.
Loft conversion overheating
Loft rooms sit directly under the warmest surface of the building and are surrounded by sloped insulation rather than a buffering cold roof space.
Conservatory unusable in summer
Conservatories are almost always built outside the thermal envelope of the house, which is why they can be twenty degrees warmer than the rooms next to them.
Kitchen too hot when cooking
Kitchens generate more heat than any other room because the oven, hob and dishwasher all run at once during meal preparation.
Air conditioning louder than expected
Modern split air conditioning is one of the quietest mechanical systems you can install in a home, but real-world noise depends on the unit's location, the duct routing, the mounting and how it is being controlled.
Getting a baby's room to the right temperature
The NHS recommends a nursery temperature between 16 and 20 degrees, which is harder to achieve in either direction than most parents expect.
Air Quality
The air quality domainCondensation on windows every morning
Condensation on glass is almost always a ventilation problem before it is a window problem.
Mould in the bedroom
Mould in a bedroom is almost always the meeting of warm, humid air with a cold surface.
High humidity throughout the house
Sustained high humidity is the result of more moisture being produced than the home can remove.
Air uncomfortably dry in winter
Cold outdoor air holds very little water, so when it warms up indoors its relative humidity drops dramatically.
Stale or stuffy indoor air
Air feels stale when carbon dioxide, moisture and indoor pollutants accumulate faster than fresh air dilutes them.
Stuffy upstairs rooms
Warm air rises and collects upstairs, taking its moisture and any pollutants with it.
Bathroom extractor not coping with steam
A bathroom extractor that cannot clear the steam after a shower is almost always one of three problems.
Allergies or asthma worse indoors
Indoor air can hold higher concentrations of dust mites, pet dander, mould spores, cleaning chemicals and outdoor particulates than the air outside.
House feels damp every winter
A house can be perfectly warm and still feel damp because comfort is governed by surface temperature and humidity, not air temperature.
Damp, mould or condensation
Damp comes in three forms and each has a different remedy.
Living room stuffy by the evening
Living rooms collect the warmth and moisture of an entire family in the evening, and most are not ventilated to deal with that.
Energy
The energy domainPerformance
The performance domainDraughts and air leakage
Draughts are the visible part of air leakage, which is one of the largest sources of heat loss in older UK homes.
Old windows feel draughty
Old windows are often blamed for cold rooms when the real issue is the failed seals around them or the cold air pooling on their internal surface.
Street noise getting in
Sound enters a home through whatever gap or thin surface is closest to the noise source.