Mitsubishi Electric

Ecodan PUZ-WM85

House Verdict
8.6/10
★★★★

The most-installed heat pump in the UK. Not the most efficient on paper; but with a near-unmatched track record of running reliably for a decade in real British homes.

SCOP (35°C)
4.55
Running cost
£1,290/yr
Installed
£10,500–£13,500 installed (before grant)
Best for
Service-network depthConservative retrofitsReliability-first buyers
Pale-grey outdoor heat pump against a brick garden wall with climbing ivy.

Editorial render. Not a manufacturer photograph; we do not redistribute press imagery without a licence.

Primary question · Which heat pump has the most field data behind it in the UK?

The five questions
Is this right for me?

Anyone prioritising service-network depth and the comfort of choosing the unit half the industry has actually lived with.

What will it cost?

£10,500–£13,500 installed (before grant)

Advantages
  • Largest UK installer base
  • Proven reliability
  • Honest, conservative engineering
Trade-offs
  • R32 refrigerant is being phased down
  • Top-end efficiency lags newer R290 units
What to do next

Open the cost planner to estimate your installed price.

Key specifications

Output
8.5 kW @ A7/W35
SCOP (35°C)
4.55
SCOP (55°C)
3.20
Sound at 1 m
45 dB(A) max
Refrigerant
R32
Perfect for
Anyone prioritising service-network depth and the comfort of choosing the unit half the industry has actually lived with.
Avoid if
Sound at the property boundary is genuinely critical; the Vaillant is quieter at low load.
What we like
  • , Largest UK installer base
  • , Proven reliability
  • , Honest, conservative engineering
What we don't
  • , R32 refrigerant is being phased down
  • , Top-end efficiency lags newer R290 units
House Verdict · Confidence: high
★★★★
House Summary

If your brief matches "anyone prioritising service-network depth and the comfort of choosing the unit half the industry has actually lived with.", the Ecodan PUZ-WM85 is a confident pick. If it doesn't, the alternatives above are more honest answers.

Next Step

Estimate your installed cost

The planner uses your specific home; not a brochure number.